At Grenedax Harb, we are committed to delivering high-quality herbal products and ensuring customer satisfaction. Please read our return and refund policy carefully before making a purchase.
Returns are accepted within 7 days from the date of delivery.
To be eligible for a return, the product must:
Once we receive and inspect the returned product, the refund process will be initiated.
A processing and handling fee of ₹200 will be deducted from the total refund amount (including applicable taxes and payment gateway charges).
Grenedax Harb does not accept returns or refunds in the following cases:
Approved refunds will be processed within 10 working days from the date of confirmation.
If an order is returned due to delivery failure, we can re-dispatch the order upon request.
Additional courier charges may apply for re-shipping.
Grenedax Harb strictly does not accept returns or provide refunds for used or damaged products under any circumstances.
We request customers to review products carefully before use.
