Terms & Conditions
Effective Date: 21 April 2026
Welcome to Grenedax Harb (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website www.grenedaxharb.com and the purchase of our herbal healthcare products. By accessing our website and placing an order, you agree to comply with these terms.
1. General Terms
- Grenedax Harb operates as a marketer and reseller of herbal healthcare products.
- We source products from manufacturers and make them available to customers across India.
- We do not manufacture products and are not responsible for claims related to product effectiveness, benefits, or side effects.
- By using this website, you confirm that you are at least 18 years old or using it under parental/guardian supervision.
2. Orders and Payments
- All orders are subject to availability and acceptance.
- Prices are listed in Indian Rupees (INR) and may change without prior notice.
- We accept payments via UPI, debit/credit cards, net banking, and secure payment gateways.
- Orders are confirmed only after successful payment processing.
- We reserve the right to cancel or refuse any order. If payment has been made, a refund will be initiated.
3. Shipping and Delivery
- We deliver across India through trusted courier partners.
- Estimated delivery time is 4–7 working days, depending on location.
- We are not responsible for delays caused by unforeseen circumstances (e.g., natural disasters, strikes, courier issues).
- Incorrect address or unavailability may result in re-delivery charges.
4. Returns and Refunds
- Due to the nature of herbal products, returns are limited.
- Returns are accepted only if the product is damaged or defective.
- Requests must be made within 48 hours of delivery with valid proof (images/video).
- Approved refunds will be processed within 7–10 working days to the original payment method.
5. Product Disclaimer
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
- Results may vary from person to person.
- Please consult a qualified healthcare professional before use, especially if you have medical conditions, are pregnant, or nursing.
- Grenedax Harb is not liable for allergic reactions, side effects, or health issues.
6. User Responsibilities
- You agree not to misuse the website (fraud, hacking, illegal activities).
- Any content submitted (reviews, comments) must be lawful, respectful, and non-offensive.
7. Intellectual Property
- All content on this website (logo, images, text, design) is the property of Grenedax Harb.
- Unauthorized use, copying, or reproduction may result in legal action.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from product use or website access.
- Our total liability is limited to the amount paid for the product.
9. Changes to Terms
Grenedax Harb reserves the right to modify or update these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.
10. Contact Information
For any queries regarding these Terms & Conditions, please contact:
- 🌐 Website: www.grenedaxharb.com
- 📧 Email: grenedaxharb@gmail.com
- 📞 Phone: +91 7001255804
📍 Address:
Vill – Rampur Kharermath
P.S. – Gaighata
P.O. – Rampur Bhatpara
District – North 24 Parganas
West Bengal – 743249
India
Acceptance of Terms
By using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.